Sending your item
Standard shipping costs $ 31.
For orders over $100, standard shipping is completely free!
If there is a ready-made product, the product is sent within 2 days after receiving the payment and sent via Russian Post, with tracking the location of the parcel. Regardless of the payment method you choose, you can track the status of YOUR ONLINE ORDER. You will receive an email with a link to track your order after the package has been shipped from our warehouse.
If the product is not in stock, the production of the product takes from one to two weeks. I do not make consumer goods, and the production of high-quality leather products takes a lot of time.
Shipping costs include handling, packaging and postage. Processing costs are fixed, while transportation costs may vary depending on the weight of the package. We advise you to combine orders. We will not be able to combine two separate orders and delivery will be calculated for each of them. Sending the goods will be your responsibility, but we will take care of the safety of fragile goods.
Boxes of optimal size and with a good level of protection.
Estimated delivery time is from 14 to 21 business days, in accordance with the target dates of the Russian Post.
Please note that when delivering works of art outside the Russian Federation, time is required for paperwork for customs clearance.
We try to meet the deadlines, but during peak loads, including sales and holidays, delivery may take longer. Sometimes, due to technical updates or unforeseen circumstances (for example, weather conditions), some delivery methods may not be available, the deadline for placing an order may be delayed, or delivery times may be extended. But in such cases, we always do our best to minimize such temporary changes. Keerill is not responsible for lost or stolen parcels if this is due to instructions given to the courier.
Need a refund? No problem!
You can return any product and request a refund within 14 days from the receipt of the initial order.
If you want to replace the product with the same product of a different color or size or with another product, you will need to place a new order. We cannot send a replacement for the returned product that you did not fit or did not like, but we will make a refund.
We will refund the price of the product you purchased. This also applies to goods purchased at a sale. The item must be returned in the exact condition in which you received it. Also, please note that when returning any product from its value, the entire discount used for placing the order is deducted, if the total cost of the order does not meet the discount conditions without the returned product.
We can only issue a refund when we receive your package in our warehouse in Russia. This shipment may take up to 21 business days (excluding weekends and holidays).
We cannot accept a return of goods if it is included in the LIST OF NON-FOOD GOODS OF GOOD QUALITY NOT TO BE RETURNED BY A RETURN OR EXCHANGE approved by Decree of the Government of the Russian Federation of January 19, 1998 N 55. However, if the goods are in intact original packaging, or if the goods is defective, a return is possible.
If the goods are returned to us in poor condition, we will be forced to return them to you.
All products are checked manually after return.
The responsibility for the safety of the goods lies with you until they are returned to the warehouse. Please ensure that the goods are properly packed to prevent damage during shipment.
We are not responsible for any products that were returned to us in error.
Processing the returned package may take up to 48 hours.
Shipping and return costs are the responsibility of the buyer.
Return address: Russia, Belebey, ul. IN AND. Lenin, d. 44, 10.